Shipping policy

Free ground shipping on clothing orders over $100

We’d love to show our appreciation by giving you free shipping. This discount will automatically apply at checkout if your cart meets the minimum requirements.

In-store pickup

Free pick up at our ANNIE JACK store is available to all of our customers in the area. 

After placing your order and selecting local pickup at checkout, your order will be ready for pick up within 2 business days.  ( or sooner)  We will send you an email when it’s ready for pick-up.

Our in-store pickup hours are Tues- Sat.  10 am - 6 pm   Please have your order confirmation email with you when you come.

International Shipping

Unfortunately, we do not offer international shipping at this time. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 15  days of receiving your shipping confirmation email, please contact us at info@anniejackboutique.com with your name and order number.

Shipping policy

All orders are processed within 2  business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Transit time is 5 to 8 days.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Refunds, returns, and exchanges

Please see our Refund & Returns for full details.